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Mimi & August FAQ

To check the remaining balance on your gift card:Via your online account: If you have a customer account on our website, log in and go to the gift card section (or click the original gift card link you received by email). It will display the current balance.Contact us: You can always reach out to our customer service and we can check the balance for you.When you use the gift card for a purchase, the receipt or confirmation page will typically show the remaining balance as well. If you&#x2019;re ever unsure, please don&#x2019;t hesitate to ask us &#x2013; we&#x2019;ll be happy to help you retrieve your gift card balance.

You can view your gift card balance by accessing your account on our online store.

Gift card balance | Customer service | Mimi & August

Gift card

Do you have a store?

Where is Mimi & August based?

I received a damaged / defective product. What should I do?

Will you restock items that are currently out of stock?

Do you offer gift wrapping?

I'm interested in carrying your products. How it works?

I would like to collaborate/interview/work with you, how can we get in touch?

Change of terms and conditions

Most Popular Questions

When will I receive my order?

Can I modify or cancel my order?

What should I do if I choose the wrong delivery option?

I forgot to apply my discount code, what should i do?

Can I pick up my order directly at your store?

Can someone else pick up my order for me?

What should I do if my package has not arrive yet?

How can I track my order?

Orders

Important shipping information

Where do you ship?

How much does shipping cost?

I entered the wrong delivery address – what should I do?

Will I have to pay customs or import fees?

Shipping

What is your return/exchange policy?

How do I process a return or exchange?

Can I return my online purchase at your store?

What items are not eligible for return or exchange?

I sent my return late. What now?

What happens when you receive my return/exchange?

What should I do if I didn’t receive my refund?

Returns & Exchanges

Do you have discount codes or promotions?

Can I combine two promotions in the same purchase?

Do you offer price adjustments?

Discounts & Promotions

What payment methods are available?

Why was my credit card declined?

Are payments secure?

Payment Methods

Where can I buy a Mimi & August gift card?

Where can I use the gift card?

Is there an expiration date on gift cards?

What happens if I lose my gift card ?

Where can I see my gift card balance?

Where can I see my gift card balance?Updated 16 days ago