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Mimi & August FAQ

Mimi &amp; August is a ethical brand based in Montreal, Qc, Canada. We create exclusive and affordable products without compromising the quality and the living conditions of the people who produce them.All our garments are proudly designed in Montreal, Canada and produced ethically here and abroad. Our goal is to make quality products rather than to have an overflowing inventory. Making clothes, swimsuits and accessories that we are proud of is the most essential thing for us.Learn more <a href="https://mimiandaugust.com/pages/about" rel="noopener noreferrer" target="_blank">about us</a>.

Mimi & August is a ethical brand based in Montreal, Qc, Canada. All our garments are proudly designed with love.

Where is Mimi & August based | Customer service 

Most Popular Questions

Do you have a store?

Are returns free?

Where is Mimi & August based?

I received a damaged / defective product. What should I do?

Will you restock items that are currently out of stock?

Do you offer gift wrapping?

Do you make custom swimsuits?

I'm interested in carrying your products. How it works?

I would like to collaborate/interview/work with you, how can we get in touch?

Change of terms and conditions

When will I receive my order?

Can I modify or cancel my order?

What should I do if I choose the wrong delivery option?

I forgot to apply my discount code, what should i do?

Can I pick up my order directly at your store?

Can someone else pick up my order at your store?

What should I do if my package has not arrive yet?

Orders

Important shipping information

Where do you ship?

How much does shipping cost?

I entered the wrong delivery address

Customs & Duties

Shipping

What is your return/exchange policy?

How do I process a return or exchange?

Can I return my online purchase at one of your stores?

What items are not eligible for return/exchange?

I sent my return late. What happens next?

What happens when you receive my return/exchange?

What should I do if I didn't receive my refund?

Returns & Exchanges

Do you have discount codes?

Can I combine two promotions in the same purchase?

Do you offer price adjustments?

Discounts & Promotions

What payment methods are available?

Why my credit card is denied?

Are payments secure?

Payment Methods

Where can I buy a Mimi & August gift card ?

Where can I use the gift card ?

Is there an expiration date on gift cards?

What happens if I lose my gift card ?

Where can I see my gift card balance?

Gift card

Where is Mimi & August based?Updated 2 years ago