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Mimi & August FAQ logo

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Why my credit card is denied?

Your credit card may be refused for any of the following reasons: 

  • The following error code appears: zip code does not match billing address. This means the billing address must be the same as the one on your credit card statement. (If the problem persists, check your address again on your credit card statement - there may be a bank error with your address.)

    *Please note that the billing address must be identical to the address on the credit card statement and the delivery address may be different.

  • Your card has expired. Check your card’s expiration date.
  • You may have reached the limit of your credit card. Check with your bank what is the authorized amount of your card.
  • One of the data you entered may be incorrect. Verify you have entered the data correctly in the corresponding fields.

Don't hesitate to contact us at [email protected] for any questions about the payment of your order!  


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