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Mimi & August FAQ

Shipping costs depend on your location and the shipping method selected. Here is a breakdown of our standard shipping options and rates:Quebec and Canada Standard 2 to 6 business days: $9.99 Free standard shipping on orders over $70 before taxes&#xA0;and promotion.United States Standard 5 to 8 business days with tracking number: $15 Free standard shipping on orders over $100 before taxes and promotions.International Standard 6 to 22 business days with tracking number: $25 Free standard shipping on orders over $100 before taxes and promotion. Customs fees If you choose international shipping, customs fees may apply depending on the final destination of your order. We are not responsible for any customs fees to be paid upon receipt of your order.All shipping charges, including returns, are non-refundable.Need your order faster? Just send us a message at <a data-start="229" data-end="248" rel="noopener">info@mimihammer.com</a> and we&#x2019;ll be happy to offer you an express shipping option!

Discover our delivery costs for Canada, the United States and for the rest of the world.

How much does shipping cost | Customer service | Mimi & August

Shipping

Do you have a store?

Where is Mimi & August based?

I received a damaged / defective product. What should I do?

Will you restock items that are currently out of stock?

Do you offer gift wrapping?

I'm interested in carrying your products. How it works?

I would like to collaborate/interview/work with you, how can we get in touch?

Change of terms and conditions

Most Popular Questions

When will I receive my order?

Can I modify or cancel my order?

What should I do if I choose the wrong delivery option?

I forgot to apply my discount code, what should i do?

Can I pick up my order directly at your store?

Can someone else pick up my order for me?

What should I do if my package has not arrive yet?

How can I track my order?

Orders

Important shipping information

Where do you ship?

How much does shipping cost?

I entered the wrong delivery address – what should I do?

Will I have to pay customs or import fees?

What is your return/exchange policy?

How do I process a return or exchange?

Can I return my online purchase at your store?

What items are not eligible for return or exchange?

I sent my return late. What now?

What happens when you receive my return/exchange?

What should I do if I didn’t receive my refund?

Returns & Exchanges

Do you have discount codes or promotions?

Can I combine two promotions in the same purchase?

Do you offer price adjustments?

Discounts & Promotions

What payment methods are available?

Why was my credit card declined?

Are payments secure?

Payment Methods

Where can I buy a Mimi & August gift card?

Where can I use the gift card?

Is there an expiration date on gift cards?

What happens if I lose my gift card ?

Where can I see my gift card balance?

Gift card

How much does shipping cost?Updated a month ago