I entered the wrong delivery address – what should I do?Updated 16 days ago

It’s important to provide the correct shipping address when ordering, so always double-check before finalizing your purchase. If you realize after placing an order that the address is incorrect, please contact our team immediately at [email protected] with the following information as soon as possible : 

• Email address used for the order
• Order number (starts with MH)
• Correct shipping address

If your package has not shipped yet, we will update the address in our system. However, if the order has already been shipped, neither Mimi & August nor the carrier can change the destination mid-transit. In that case, the package will likely be returned to us by the postal service. Once we receive it back, we can reship it to the correct address, but please note you will need to pay a new shipping fee for the second shipment.

Important: Mimi & August is not responsible for lost packages due to an incorrect or incomplete address provided by the customer. We cannot offer refunds or free replacements for orders shipped to the wrong address.