I entered the wrong delivery address
Customers are responsible for entering the correct shipping address and are encouraged to double check them prior to submitting an order.
If you have entered the wrong address on your order, please contact our team at [email protected] with the following information as soon as possible :
- Email address
- Order number that begins with MH
- Your complete shipping address
Please note : If your package has been shipped, Mimi & August or Canada Post will not be able to make any changes to the delivery address. If the parcel is returned to us, you will have to pay the shipping fees again to receive it.
Mimi & August is not responsible for package loss or theft if your shipping address is incorrect or incomplete. We will be unable to refund or replace orders shipped to the wrong address.