Our shipping team usually prepares your orders within 2 to 4 business days. Once your order has been shipped, you will receive a shipping confirmation by email.

Our shipping team usually prepares your orders within 2 to 4 business days, from Monday to Friday. Once your order has been shipped, you will receive a shipping confirmation by email.&#xA0;Please note that delivery times vary according to destination and carrier.&#xA0;Please make sure to enter your shipping information correctly at checkout.&#xA0;If your shipping address is incorrect or incomplete, your parcel will be lost.&#xA0;If the parcel is returned to us, you will have to pay the shipping fees again to receive it.Mimi &amp; August is not responsible for delays that might be caused by the carrier. Once the parcels leave our warehouse, they become the carrier&apos;s responsibility.Please note that Canada Post or other carriers do not deliver during weekends. Orders are delivered only on business days.Delivery, handling and custom charges are non-refundable.

Important shipping information

We deliver everywhere around the world. All packages are carefully prepared and shipped by our Mimi team.

We deliver everywhere around the world. All packages are carefully prepared and shipped by our Mimi team from our warehouse located in Longueuil, Qc.&#xA0;

Where do you ship?

Discover our delivery costs for Canada, the United States and for the rest of the world.

Quebec and Canada Delivery by letter - without tracking number: $3.50 Standard 2 to 6 business days: $8.99 Xpresspost: Exact price will be displayed at checkout Priority 1 to 3 business days: Exact price will be displayed at checkout Free standard shipping on orders over&#xA0;$64.99 before taxes&#xA0;and promotion.United States Standard 5 to 8 business days with tracking number: $15 Express 2 to 4 business days: Exact price will be displayed at checkout Free standard shipping on orders over $89.99 before taxes and promotions.International Standard 6 to 22 business days with tracking number: $20 Free standard shipping on orders over $100 before taxes and promotion.- If you need a faster delivery service, you can contact us at info@mimihammer.com !&#xA0;Customs fees If you choose international shipping, customs fees may apply depending on the final destination of your order. We are not responsible for any customs fees to be paid upon receipt of your order.

How much does shipping cost?

Customers are responsible for entering the correct shipping address and are encouraged to double check them prior to submitting an order.

Customers are responsible for entering the correct shipping address and are encouraged to double check them prior to submitting an order.&#xA0;If you have entered the wrong address on your order, please contact our team at <a href="mailto:info@mimihammer.com">info@mimihammer.com</a> with the following information as soon as possible :&#xA0;- Email address - Order number that begins with #MH - Your complete shipping address&#xA0;Please note : If your package has been shipped, Mimi &amp; August or Canada Post will not be able to make any changes to the delivery address. &#xA0;If the parcel is returned to us, you will have to pay the shipping fees again to receive it.Mimi &amp; August is not responsible for package loss or theft if your shipping address is incorrect or incomplete. We will be unable to refund or replace orders shipped to the wrong address.

I entered the wrong delivery address

All USA and international orders are subject to customs & duty fees collected upon delivery.

All USA and international orders are subject to customs &amp; duty fees collected upon delivery. Please note that the duty rate may vary depending on your country of residence. We are not responsible for customs fees to be paid upon receipt of your order.

Customs & Duties

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Mimi & August FAQ

Get all the important information about the shipping of your order, about our prices and how to pick up your order at our store!

Shipping - Customer service | Mimi & August

Shipping

Do you have a store?

Are returns free?

Where is Mimi & August based?

I received a damaged / defective product. What should I do?

Will you restock items that are currently out of stock?

Do you offer gift wrapping?

Do you make custom swimsuits?

I'm interested in carrying your products. How it works?

I would like to collaborate/interview/work with you, how can we get in touch?

Change of terms and conditions

Most Popular Questions

When will I receive my order?

Can I modify or cancel my order?

What should I do if I choose the wrong delivery option?

I forgot to apply my discount code, what should i do?

Can I pick up my order directly at your store?

Can someone else pick up my order at your store?

What should I do if my package has not arrive yet?

Orders

What is your return/exchange policy?

How do I process a return or exchange?

Can I return my online purchase at one of your stores?

What items are not eligible for return/exchange?

I sent my return late. What happens next?

What happens when you receive my return/exchange?

What should I do if I didn't receive my refund?

Returns & Exchanges

Do you have discount codes?

Can I combine two promotions in the same purchase?

Do you offer price adjustments?

Discounts & Promotions

What payment methods are available?

Why my credit card is denied?

Are payments secure?

Payment Methods

Where can I buy a Mimi & August gift card ?

Where can I use the gift card ?

Is there an expiration date on gift cards?

What happens if I lose my gift card ?

Where can I see my gift card balance?

Gift card